Home Services ↳ Tour Level Stringing ↳ Racquet Customization ↳ Racquet Demo Program Resources ↳ Swingweight Guide ↳ String Quiz ↳ String Education ↳ Partnerships About Us Membership Events Contact
Preferred Membership

Tour-level service. Every visit.

Join the Preferred Membership and unlock exclusive benefits designed for players who take their game seriously, every time they walk in.

MEMBER

Six benefits. Zero compromise.

Membership isn't a loyalty program. It is a service tier. Each benefit is built around what players actually need, not what looks good on a poster.

01
Free Local Pick-Up & Drop-Off

We come to you. Up to 2 times per month, we'll collect and return your racquet so you never have to fit a detour into your day.

02
Racquet Matching

Complimentary racquet matching when you purchase from us. We ask the right questions and help you find the frame that actually fits your game.

03
Same-Day Priority Stringing

Up to 2 racquets per month go to the front of the queue. Drop it off and pick it up the same day, no waiting, no back and forth.

04
Free Replacement Grip

One free replacement grip every month, yours to keep. A small thing that makes a real difference in feel, control, and comfort.

05
Free Demo Program

Try before you commit. Take out 2 to 3 racquets for up to 5 days from our full selection of available frames. No deposit required for members.

06
Preferred Pricing

Members receive preferred pricing on all custom services. The more you use the Lab, the more it pays to be a member.

07
Monthly Setup Review

Every month, we sit down with you and review your full setup — swingweight, balance, tension, string choice, grip. We document everything and flag what's worth changing. It's the kind of ongoing check-in that keeps your racquet working for you, not against you.

Preferred MembershipPriority StringingFree Pick-Up & Drop-OffRacquet MatchingFree Demo ProgramPreferred Pricing